Effective Date: 04/30/2025
Welcome to PolyTrak. These Terms of Service (“Terms”) govern your use of the PolyTrak mobile application (“App”) and the website located at https://polytrak.co, operated by Zyntx Lab, LLC.
By using the App or website, you agree to these Terms. If you do not agree, please do not use PolyTrak.
1. Use of the App
1.1 Eligibility
You must be at least 13 years old or have parental consent to use the App.
1.2 Free and Premium Features
PolyTrak is free to use with certain limitations. A premium subscription unlocks additional features, including:
- Tracking multiple languages
- Unlimited event types and event entries
- Data sync across devices
- Backup and restore functionality
2. Account and Subscription
2.1 Creating an Account
To access cloud-based features, an online PolyTrak account is required. You agree to provide accurate, up-to-date information.
2.2 Subscriptions
Premium features are available through either auto-renewing subscriptions or single purchase upgrades via Apple In-App Purchases. You are responsible for managing your subscription through your Apple ID.
2.3 Cancellation
You may cancel your subscription at any time via your App Store account settings. No refunds are issued for partial subscription periods.
3. Data and Privacy
Your data is handled in accordance with our Privacy Policy. By using PolyTrak, you consent to the collection and use of data as described there.
You retain ownership of your data. We do not sell or share your personal information with third parties, except where required by law or necessary for service delivery (e.g., iCloud or Firebase).
4. Acceptable Use
You agree not to:
- Use PolyTrak for any unlawful or harmful purpose
- Attempt to reverse-engineer or interfere with the App’s functionality
- Share your account credentials or impersonate others
5. Intellectual Property
All content, design, branding, and source code related to PolyTrak is the intellectual property of Zyntx Lab, LLC, unless otherwise stated.
6. Disclaimers
PolyTrak is provided “as is” without warranty of any kind. While we aim for accuracy and reliability, we make no guarantees regarding uninterrupted availability or data loss.
Use of the App is at your own risk.
7. Limitation of Liability
To the maximum extent permitted by law, PolyTrak and Zyntx Lab, LLC and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of the App.
8. Changes to Terms
We may update these Terms periodically. Continued use of the App after changes are posted constitutes acceptance.
9. Contact
If you have any questions about these Terms, please contact us at: support@polytrak.co